Cookie Policy
Last updated: February 24, 2026
1. Introduction
This Cookie Policy explains how NewCo Ltd. ("we," "our," or "us") uses cookies and similar tracking technologies on the Helix platform.
By using our services, you consent to the use of cookies in accordance with this policy. You can control or delete cookies as explained below.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember information about your visit, making your next visit easier and the site more useful to you.
Similar technologies include pixel tags, web beacons, local storage, and session storage, which we collectively refer to as "cookies" in this policy.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our platform. They enable core functionality such as security, authentication, and session management. Without these cookies, our services cannot function properly.
- Authentication cookies: Keep you logged in to your account
- Security cookies: Protect against fraudulent activity and enhance security
- Session cookies: Maintain your session state as you navigate the platform
Legal basis: These cookies are necessary for contract performance and our legitimate interest in providing secure services.
Duration: Session cookies (deleted when you close your browser) or up to 30 days for persistent cookies.
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Preference cookies: Remember your language, region, and display preferences
- Feature cookies: Enable specific features you have requested
- UI state cookies: Remember your interface customizations
Legal basis: Your consent or our legitimate interest in improving user experience.
Duration: Up to 12 months.
3.3 Performance and Analytics Cookies
These cookies collect information about how you use our platform to help us improve our services. All data is aggregated and anonymized.
- Analytics cookies: Track page views, session duration, and user interactions
- Performance cookies: Monitor technical performance and error rates
- Usage cookies: Understand which features are most used
Legal basis: Your consent or our legitimate interest in improving services.
Duration: Up to 24 months.
3.4 Targeting and Advertising Cookies
We do not currently use advertising cookies. If this changes in the future, we will update this policy and obtain your explicit consent.
4. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our platform:
4.1 Payment Processors
Our payment provider may set cookies to process transactions securely and prevent fraud.
4.2 Analytics Providers
We use analytics services to understand how users interact with our platform. These providers may set cookies to collect anonymized usage data.
4.3 Cloud Infrastructure
Our cloud hosting providers may set cookies for load balancing, performance optimization, and security.
All third-party providers are bound by data processing agreements and must comply with GDPR and applicable EU data protection laws.
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
- Session cookies: Temporary cookies deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (from days to months)
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our platform, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time through your account settings or by clicking the cookie preferences link in the footer.
6.2 Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when you close your browser
6.3 Browser-Specific Instructions
For instructions on managing cookies in your specific browser:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
7. Impact of Disabling Cookies
Blocking or deleting cookies may impact your experience on our platform:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some features may not function correctly
- Page loading times may increase
Strictly necessary cookies cannot be disabled without preventing access to essential platform functionality.
8. Your Rights Under GDPR
Under GDPR, you have rights regarding cookies and tracking:
- Right to information: Be informed about cookies before they are set
- Right to consent: Provide or withdraw consent for non-essential cookies
- Right to access: Request information about cookies storing your data
- Right to erasure: Delete cookies from your device
9. Do Not Track Signals
Some browsers support Do Not Track (DNT) signals. However, there is no universal standard for how websites should respond to DNT signals. We currently do not respond to DNT signals, but you can control cookies through the methods described in this policy.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a notice on our platform. The "Last updated" date at the top indicates when this policy was last revised.
11. Contact Information
For questions about this Cookie Policy or our use of cookies, contact us at:
Email: privacy@helixai.academy
Data Protection Officer: dpo@helixai.academy
Address: NewCo Ltd., New Address 1
Company No: NEW123